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Terms & Conditions

For any questions or concerns, please call 513 863 8873 or email:



All ticket sales are final. Once an order has been placed it cannot be cancelled by the patron for any reason. As a result of COVID-19, the status of all events is subject to change. If your event is cancelled, you will receive a notification as soon as possible and be offered an exchange or a full refund. COVID-19 safety measures are updated regularly above. This includes the conditions that everyone who enters the venue must follow, including but not limited to, the wearing of masks. The Fitton Center reserves the right to update with any further health requirements as advised by the City of Hamilton Health Department and approved by the Fitton Center Board.

There will also be information upfront in the brochure. In addition, we request all patrons be patient and respectful as we continue to navigate changes in the best interests of patrons, staff and the organization.



By attending an event at the Fitton Center for Creative Arts, all patrons are acknowledging their consent to, and agreed to abide by, the safety precautions that have been adopted by the Fitton Center for Creative Arts, which may include wearing of face coverings. By purchasing a ticket for an Event, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present, and that you and those in your party voluntarily assume all risks related to exposure to COVID-19 and agree not to hold Fitton Center for Creative Arts or any of their affiliates liable for any illness or injury.

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