Camp 2024 Procedures and Protocols

Icon promoting summer camp. Multi-colored text reads "Summer Camp Creativity 2024" and includes a sun and paint palette icon.

HOW TO REGISTER

ONLINE: Please visit fittoncenter.org

PHONE: Please have your Visa, Discover or MasterCard handy when you call 513 863 8873, ext. 110.

WALK-INS: During our main office business hours:

Monday through Thursday 10am – 6pm

Friday 10am – 5pm

HEALTH & SAFETY FORM

As part of the registration process, each camper must have a Health & Safety Form on file. This form must be completed online/electronically no later than the Friday before a child’s camp is scheduled to run.

Campers will not be permitted to attend camp if this form has not been submitted.

WHAT TO BRING

All supplies are included with the cost of enrollment; however, campers should wear clothes that are okay to get messy and bring a small snack and water bottle each day.

CHECK IN/ OUT PROTOCOLS

DROP OFF/ CHECK-IN

Please do not arrive more than 10 minutes before a camp begins. Fitton staff cannot be responsible for supervising campers arriving more than 10 minutes before the start of camp. Staff and instructors use the time before camp to set up and prepare for campers to arrive.
Parents/guardians should park their car and walk in with their camper to the Fitton Center lobby.
A staff member will be waiting inside the main lobby at a check-in table to check the camper in for the day.
To check-in, simply share the camper's name and we will verify that we have a copy of the camper's Health & Safety form on file.
Campers will be given a name tag and asked to wear it at all times during camp.
After the process described above parents/guardians will be given an overview of the check-out process and information for the Friday celebration.
At this time parents/guardians may choose to wait with their camper, otherwise they are free to leave once the camper is checked in.
Campers will wait with their group and Fitton staff for the start of camp.
Campers will be provided with creative activities for the duration of the wait.
When it is time for camp to begin, the group will walk to the classroom together.

PICK UP/ CHECK-OUT

Please arrive no later than 5 minutes past the end of camp for the day.*
Parents should park their car in the Fitton Center parking lot and come to the lobby to pick up their camper.
A staff member will be in the lobby to check out your camper.
Make sure to check in with the staff member and sign your camper out (please do not call your camper over to you and leave until check-out is complete.)
Please have a photo ID available at pick up to confirm an identity match with the paperwork on file.
In the event an individual not listed on the camper's Health & Safety form will be handling pick-up, prior authorization must be given in advance by one of the parties already listed for pick-up.
Campers will return their IDs at check-out each day, to be used the following day.
During final Friday celebration parents/ guardians are encouraged to come to the classroom and see what their camper has created. Sign-out procedures will be completed at the end of the celebration.

*In the event of an emergency that will result in a late arrival please contact the Fitton Center at (513) 863 - 8873 ext. 110 IMMEDIATELY.

REFUNDS

NON-REFUNDABLE DEPOSIT

The Fitton Center for Creative Arts is a non-profit community arts organization. We rely on tuition fees to run our education programming. For this reason, 10% of tuition for all camps, classes and workshops is considered a non-refundable deposit.

REFUND POLICY FOR Camps, CLASSES & WORKSHOPS

Cancelling up to 8 days or more

The tuition amount paid less the 10% non-refundable deposit will be refunded if a student wishes to withdraw from a camp, class, or workshop eight days or more before the scheduled start date of said program.

Credit card purchases will be refunded via the initial payment method. Cash purchases will be refunded via check mailed to the address provided at registration.

CANCELLATIONS WITHIN 1 week (7 DAYS)

No refunds will be issued for any reason within one week (7 days) of the scheduled start date of a camp, class, or workshop.

Referring to the information above, if you are eligible for a refund and wish to withdraw from a camp, class, or workshop please contact the Front Desk.

TRANSFERS

Students may contact the Front Desk to transfer into a different class if space is available up to eight days before the start of the camp, class, or workshop for which they are currently registered. No transfers will be issued after that.

WAITLIST

If a camp is full, students may join the waitlist online or call or email our Front Desk and provide contact name, student’s name (if different from contact), phone number, and email address.

If a space becomes available, we will contact the first person on the waitlist, moving down the list until the spot is filled.

CAMP CANCELLATIONS

If a camp does not have sufficient enrollment, affected students will be notified about any changes at least two days before it is due to start. If a camp must be cancelled by the Fitton Center, students will be refunded 100% of their tuition or can transfer to another open class or session.

INCLEMENT WEATHER CANCELLATIONS

If the Fitton Center cancels classes due to inclement weather, all students will be notified by phone and closing/cancellation information will be posted on our website, Facebook, and Instagram pages no later than two hours before the scheduled program.

If students do not receive a phone call, and do not see an announcement on our website /social media, then all programs are running as scheduled. When classes are cancelled due to inclement weather, a make-up class will be added to the schedule. Students will be notified of the scheduled make-up class by their instructor at the next regularly scheduled class.

ABSENCES

STUDENT ABSENCES

For the best experience, we encourage students to attend the full duration of our camps, classes, and workshops. We do not provide make-up opportunities, pro-rate, or provide refunds for missed classes for any reason.

SICK PROTOCOL

Parents know their child best. If you do not feel that your child is well, regardless of a fever, please keep them home.

If a child is sick, they will not be allowed at camp.
If a camper becomes ill during camp they will be sent home.

NO REFUNDS WILL BE GIVEN ONCE A CAMP HAS BEGUN. If a camper becomes sick during the week, they will not be allowed at camp. No refunds or credits will be given.

TEACHER ABSENCES

If an instructor must be absent due to illness or other unforeseen event, the Fitton Center reserves the right to find a substitute teacher or cancel a class and offer a make-up date. In the event of a cancellation, students will be contacted as soon as possible. Refunds will not be issued if a student cannot attend the make-up date.

E-MAILS & COMMUNICATION

Students will receive an automatic confirmation email from our ticketing website upon registration. This email will contain student’s class scheduling and payment information. We highly recommend saving this email for future reference. Students will only be contacted by the Fitton Center again in the event a class is cancelled. If no additional emails are received the class will be running as scheduled.

LIABILITY

The Fitton Center is not responsible for any injury, loss, or illness resulting from the use of the Fitton Center’s services and premises. All students accept full responsibility for personal injury/or personal losses.

STUDENT PROPERTY

The Fitton Center is not responsible for artwork and other property left on the premises and has no liability if such property is lost, stolen, or damaged. Artwork or property left two weeks after a camp, class, or workshop ends will be discarded.

MEDIA POLICY

The Fitton Center reserves the right to use photos, video, or other media taken during classes and programs for marketing or publicity purposes. Registration in a class, camp, or workshop gives the Fitton Center permission to use images without further consent or compensation.

CONTACT INFO

Front Desk

513 863 8873, ext. 110 | frontdesk@fittoncenter.org

Director of Education & Outreach
513 863 8873, ext. 132 | kate@fittoncenter.org

Assistant of Education & Outreach
513 863 8873, ext. 136 | caroline@fittoncenter.org

ACCESSIBILITY

We are committed to offering accessible education programs by providing reasonable accommodations in a supportive environment that allows for the inclusion of people of all ages, abilities, and skill levels. If a student believes that they will require accommodations to enable them to participate in our programs, please contact our Director of Education & Outreach before registration.